Privacy Policy
Privacy Policy — Maison Aurel
At Maison Aurel, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you interact with our store, we may collect:
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Personal details such as name, email address, shipping address, and phone number.
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Payment information (processed securely via Shopify Payments, PayPal, or other trusted providers).
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Device data such as IP address, browser type, and cookies to improve site performance and personalize your experience.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate updates, confirmations, and support messages.
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Improve our products, website, and services.
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Comply with legal and tax obligations.
We do not sell or rent your data to third parties.
3. Data Storage & Security
All transactions are processed through Shopify’s secure system.
Maison Aurel implements encryption and firewall protection to ensure that your information is kept safe and confidential.
4. Cookies
Our website uses cookies to remember preferences, enhance browsing experience, and analyze traffic.
You can adjust or disable cookies in your browser settings at any time.
5. Third-Party Services
We work with trusted third-party providers such as:
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Shopify – store hosting and checkout
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Meta (Facebook & Instagram) – advertising and analytics
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Google Analytics – website performance tracking
Each partner complies with GDPR standards.
6. Your Rights
Under EU law (GDPR), you have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent for marketing emails at any time.
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Request a copy of your data.
To exercise these rights, please contact us at support@maison-aurel.com.
7. Retention Period
We keep your personal information only as long as necessary for order processing, tax, or legal requirements.
8. Contact
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
9. Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page, with the date of the last update indicated below.
Last updated: October 2025